Privacy policy

Last updated: 8 January 2026

Clocked Voyage (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR).

1. What Data We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Billing information (handled securely by our payment provider)

  • Order details

  • Website usage data (via cookies / analytics)

We do not collect sensitive personal data.

2. How We Use Your Data

Your data is used only to:

  • Process your purchase

  • Deliver your digital travel pack

  • Provide customer support

  • Send essential service emails

  • Improve our website and services

We will never sell or misuse your personal data.

3. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contractual necessity (to deliver your purchase)

  • Legal obligations (accounting, tax)

  • Legitimate interest (website improvement)

  • Consent (for marketing emails, if you opt in)

4. Email & Marketing

You will only receive marketing emails if you explicitly opt in.
You can unsubscribe at any time using the link in our emails.

5. Data Storage & Security

Your data is stored securely using trusted platforms and payment providers.
We take appropriate technical and organisational measures to protect your information.

6. Who We Share Data With

We only share data with:

  • Payment processors (e.g. Stripe, PayPal)

  • Website hosting providers

  • Email service providers (if applicable)

All partners are GDPR-compliant.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact: hello@clockedvoyage.com

8. Cookies

We use cookies to:

  • Improve website performance

  • Analyse traffic

  • Enhance user experience

You can control cookies through your browser settings.

9. Data Retention

We keep your data only for as long as necessary to:

  • Fulfil legal and business obligations

  • Provide support

  • Maintain records

10. Children’s Privacy

Clocked Voyage does not knowingly collect data from anyone under 16 years of age.

11. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a new “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your data rights:

email: hello@clockedvoyage.com